Privacy Notice
Here at Riviera Styling , data privacy is of high importance. We want to be open and transparent about how we process your personal data.
Who is the controller of your data?
Tux Auto Design LTD is the controller of any personal data you submit to us and is responsible under applicable data protection laws.
Tux Auto Design Ltd,
Unit B1 Spenbeck Business Park,
Balme Road,
Cleckheaton
BD19 4EW
Where is your data stored?
The data we collect from you is stored within the European Economic Area (EEA)
Who can access your data?
Your data is safe with Riviera Styling , we may share your data within the LK group. We will never pass on, sell or swap your data for marketing purposes with any third parties outside of the LK group.
Data we forward to third parties, is used to provide you with services or improve our services. What is the legal ground for processing?
Where possible, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.
What are your rights?
Right to access:
You have the right to request information about the personal data we hold on you, at any time, without reason. You can contact enquiries@tuxauto.com to request this and we will provide you with your personal data info via email.
Right to amend:
You have the right to request your data to be amended if the information held is incorrect or incomplete.
Right to move or copy:
Whenever Riviera Styling processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us
Right to delete:
You have the right to have your personal data erased from Riviera Styling at any time, with the exemption of the following;
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Your right to object to processing based on legitimate interest:
You have the right to object to the processing of your personal data that is based on LKs legitimate interest. Riviera Styling will not continue to process the data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal reasons.
Your right to object to marketing:
You have the right to object to marketing contact, including profiling analysis made for marketing purposes.
You can opt out from direct marketing by the following means:
Follow the unsubscribe link in any of the marketing emails we send you.
Don’t opt in to receive marketing info in our newsletters.
How do you exercise your rights?
You can contact enquiries@tuxauto.com to exercise any of these rights.
Right to complain with a supervisory authority:
If you believe Riviera Styling has processed your data in an incorrect way, you can contact us. You also have the right to raise a complaint with a supervisory authority.
Updates to our Privacy Notice:
We might have to update our Privacy policy from time to time, for various reasons. This Privacy notice is always present here on the Riviera Styling website. If we do update the policy, we may notify you via email, even if you have opted out of receiving marketing emails, and if we still hold your personal data.
Online, Telephone and Instore Purchases
Why do we use your personal data?
We use your personal data to process and manage your quotes, orders and returns, to send you notifications or updates about your order progress or delivery status.
We use your data to manage your payments.
We might use your data to handle complaints or warranty issues for products.
The data is used to identify you and to validate your legal age for shopping online or making telephone orders, and to confirm your address with our external partners.
What types of personal data do we process?
We process the following:
*contact information such as name, address, email and telephone number
*payment history and information, limited to details only for method, values and dates, Riviera Styling do not hold or record card details. This is always handled and held by our secure payment gateway, Sage. More information on how sage handle and process your payment details can be found here.
*order information
*order history
*vehicle data
*warranty claims
*customer services queries
Who can access your personal data?
Some of your data is forwarded to third parties to be used to provide you with the services mentioned above. Including but not limited to, address validation, distribution suppliers, review collection communities and payment service providers for your payment. If finance is applied for, your data is provided by you directly to our finance partner and is held and governed by them. Riviera Styling receive limited information to the status of the finance for the purposes of processing your order.
Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.
Details of who these companies are can be found further in this policy.
What is the legal ground to process your data?
The processing of the data is necessary for Riviera Styling to fulfil services you enter in to and the managing of delivering orders. The processing of your data for marketing purposes is based on the consent you gave when you agree to marketing.
How long do we save your data?
We will keep your data as long as you are an active customer. This being defined by the details above in the section Right to delete.
Marketing
Why do we use your personal data?
We will use your data to send marketing emails and or postal mail which will include but are not limited to, offers, information, surveys, invitations, service updates.
We will endeavour to optimise and tailor your experience to ensure you receive relevant information, recommended products and send you reminders of items you have left in your shopping cart, or to remind you to pay your finance deposit to complete your finance application. These great services are based on your previous orders, emails that have been opened and clicked and or information you have submitted to us.
Your right to withdraw your consent:
You have the right to withdraw (opt out) your consent to any marketing at any time, you can also object to future marketing.
You can contact enquiries@tuxauto.com to request this.
How long do we save your data?
We will keep your data for direct marketing until you request for its deletion.
For e-mail marketing we will consider you an inactive customer if you haven’t opened an e-mail within the last two years.
After this time period your personal data will be deleted.
Competitions
Why do we use your personal data?
We will process your personal data when you enter our competitions. Each competition is a separate entry and will be treated as a new activation. Your personal data will be used by Riviera Styling and it’s group of companies to contact contestants regarding the competition, before, during and/or after the event, to identify contestants, verify email address, verify age, to contact winners and follow up on delivery or arrange fitting of prize.
What personal data do we process?
We will process the following
* contact information such as name, address, e-mail address and telephone number
* age
* vehicle information
* information submitted in the contest relative to the sign up form of the competition
Who can access your personal data?
Some of your data is forwarded to third parties to be used to provide you with the prizes offered on the competition. This is used but not limited to validate the winner, verify the specification of vehicle, to ensure correct fitment, shipping and delivery of prizes.
What is the legal ground to process your data?
The processing of the data is necessary for Riviera Styling to fulfil services you enter in to and the managing of delivering prizes. The processing of your data is based on your consent when you choose to enter the competition.
Your right to withdraw your consent:
You have the right to withdraw (opt out) your consent at any time.
How long do we save your data?
We will keep your data until you request for its deletion.
Contact and Communication
Why do we use your personal data?
We use your personal data to process and manage your enquiries, questions or complaints.
What personal data do we process?
We will process the following, either provided to us by you at the point of the enquiry, from your outstanding order or quotes, or a combination of all of these.
*order number
*name
*postal address
*billing address
*email address
*transactional values
*transaction date
*order/product information
This information is stored but not shared with our book keeping system and EPOS systems.
Who can access your data?
Your data is safe with Riviera Styling, we may share your data within the LK group. We will never pass on, sell or swap your data for marketing purposes with any third parties outside of the LK group.
What is the legal ground to process your data?
The processing of the data is necessary for Riviera Styling to communicate to you any information relevant in answering your enquiry or questions, or to advise you of further information relating to your query.
How long do we save your data?
We will keep your data until you request for its deletion, with the exemption of the following.
*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes
Fulfilment of legal obligations
Why do we use your personal data?
We will use your personal data to comply with obligations in law, court rulings and/or decisions from authorities.
This includes using your data to collect and verify accounting data to comply with our book keeping rules.
What personal data do we process?
We will process the following
*order number
*name
*postal address
*billing address
*email address
*transactional values
*transaction date
*order/product information
This information is stored but not shared with our book keeping system and EPOS systems.
Who can access your personal data?
Some of your data is forwarded to third parties to be used to provide you with the services mentioned above. Including but not limited to, address validation, distribution suppliers, review collection communities and payment service providers for your payment. If finance is applied for, your data is provided by you directly to our finance partner and is held and governed by them. Riviera Styling receive limited information to the status of the finance for the purposes of processing your order.
Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.
Details of who these companies are can be found further in this policy.
What is the legal ground to process your data?
The processing of your personal data is necessary for Riviera Styling to fulfil its legal obligation.
How long do we save your data?
We will keep your data in compliance with book keeping rules in your country.
Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ https://www.google.com/privacy.html ].
Other cookies may be stored to your computer hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Further information
Third party companies used by Riviera Styling where your data may be used for varication or to improve services, as stated previously in this document.
Delivery couriers
DPD
UHL
UPS